77hub Privacy Policy

This Privacy Policy ("Policy") describes how 77hub ("77hub", "we", "us", "our"), the operator of the online gaming platform at https://77hub.vip, collects, processes, stores, shares, and protects the personal data of registered players, visitors, and other individuals who interact with the 77hub Platform and its related services (collectively, the "Platform").

77hub is committed to upholding the privacy rights of every Filipino player we serve — from Metro Manila to Visayas to Mindanao. This Policy has been prepared in full compliance with Republic Act No. 10173, known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines.

By registering for an account, using the Platform, or otherwise providing personal information to 77hub, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the 77hub Platform.

For the purposes of the Data Privacy Act of 2012 and this Policy, the Personal Information Controller (PIC) responsible for your data is:

77hub has appointed a Data Protection Officer (DPO) as required by the NPC. The DPO is responsible for ensuring 77hub's ongoing compliance with the DPA, handling data subject requests, and serving as the primary point of contact for privacy-related concerns. All data subject requests and privacy complaints should be directed to the DPO at the contact details provided in Section 15 of this Policy.

77hub collects several categories of personal data in the course of providing its services. The specific data collected depends on the stage of your interaction with the Platform.

77hub does not intentionally collect sensitive personal information as defined under Section 3(l) of the DPA (such as health data, political opinions, or religious beliefs) unless directly relevant to a specific regulatory obligation. Age and identity data collected for KYC purposes is handled with heightened security controls.

77hub collects personal data through the following channels and methods:

• Direct submission: Information you provide during account registration, KYC document upload, payment processing, support interactions, and the use of responsible gaming tools.
• Automated collection: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you access the Platform. See Section 10 for full details on our cookie practices.
• Third-party payment processors: Transaction confirmations and limited payment metadata shared by GCash, PayMaya, BPI, BDO, and Metrobank in connection with deposits and withdrawals.
• KYC verification partners: Identity verification results from third-party KYC service providers used by 77hub to authenticate government-issued identification documents.
• PAGCOR and regulatory sources: Player exclusion status and regulatory notifications from PAGCOR's responsible gaming database.

77hub processes personal data for the following specific and legitimate purposes:

• Account management: To create, maintain, and secure your 77hub player account, including login authentication and two-factor verification.
• Identity and age verification: To verify that you are at least 21 years of age as required by PAGCOR, and to confirm that your identity matches your payment methods, as part of mandatory KYC procedures.
• Payment processing: To process deposits via GCash, PayMaya, BPI, BDO, and Metrobank, and to execute withdrawal payments to your verified payment accounts.
• Regulatory compliance: To fulfil obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and all other applicable Philippine laws and regulations.
• Anti-money laundering (AML) monitoring: To monitor transactions for suspicious activity and to file Suspicious Transaction Reports (STRs) with the Anti-Money Laundering Council (AMLC) as required by law.
• Responsible gaming: To administer deposit limits, session time restrictions, self-exclusion programmes, and cooling-off periods in accordance with your preferences and PAGCOR's responsible gaming framework.
• Customer support: To respond to your enquiries, complaints, and support requests through live chat and email.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the 77hub Platform's functionality, design, and game offering.
• Promotions and communications: To notify you of relevant bonuses, loyalty programme updates, and promotional offers — where you have not opted out of marketing communications.
• Fraud prevention: To detect and prevent fraudulent activity, multi-accounting, bonus abuse, and other prohibited conduct as defined in the 77hub Terms & Conditions.
• Dispute resolution: To investigate and resolve player complaints and disputes, including regulatory escalations to PAGCOR.

77hub will not process your personal data for purposes that are incompatible with those listed above without your prior consent or a valid legal basis.

Under the Data Privacy Act of 2012, the processing of personal data requires a lawful basis. 77hub processes your personal data on the following lawful bases:

• Contractual necessity: Processing required to perform the 77hub Terms & Conditions contract you enter into when registering an account — including account management, payments, and game session delivery.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AMLA reporting obligations, NPC data subject request procedures, and other applicable Philippine law obligations.
• Legitimate interests: Processing in pursuit of 77hub's legitimate business interests, including fraud prevention, security monitoring, and platform performance improvement, where these interests are not overridden by your fundamental rights.
• Consent: Processing for optional purposes — such as marketing communications and preference-based personalisation — where you have provided explicit, informed consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

77hub does not sell, rent, or trade your personal data to any third party for commercial purposes. Personal data is disclosed only in the following circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank receive necessary payment data to process your deposits and withdrawals.
• KYC verification providers: Third-party identity verification services receive document images and basic identity data solely for the purpose of verifying the authenticity of your government-issued ID.
• Regulatory authorities: PAGCOR, the AMLC, the NPC, and other competent Philippine government agencies receive data as required by law, court order, or regulatory directive.
• Technology and hosting providers: Cloud hosting, cybersecurity, and platform infrastructure providers process technical data as Personal Information Processors (PIPs) under data processing agreements that meet DPA requirements.
• Professional advisers: Legal counsel, auditors, and compliance consultants may access limited personal data as necessary in connection with specific matters, subject to professional confidentiality obligations.
• Responsible gaming databases: Where required by PAGCOR, self-exclusion status may be shared with PAGCOR's central responsible gaming register.

All third parties who receive 77hub player data are contractually required to process that data only for the specified purpose, maintain appropriate security measures, and comply with the Data Privacy Act of 2012 and all applicable NPC regulations.

77hub retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to applicable legal and regulatory retention obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with NPC-approved data disposal procedures. Anonymised aggregate data (from which individual identity cannot be reconstructed) may be retained indefinitely for statistical and analytical purposes.

77hub implements comprehensive technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Transport encryption: All data transmitted between your device and the 77hub Platform is encrypted using TLS 1.3 / 256-bit SSL protocols.
• Data-at-rest encryption: Personal data and financial records stored in 77hub's systems are encrypted at rest using AES-256 encryption standards.
• Password hashing: Account passwords are hashed using industry-standard one-way hashing algorithms. 77hub never stores or has access to plain-text passwords.
• Two-factor authentication: 2FA is available and recommended for all 77hub accounts, adding a second verification layer on new device logins.
• Access controls: Internal access to personal data is restricted on a strict need-to-know basis. All staff with access to personal data undergo mandatory data privacy training.
• Penetration testing: 77hub undergoes regular third-party security assessments and penetration testing to identify and remediate vulnerabilities.
• Incident response: 77hub maintains a documented Personal Data Breach Response Plan and will notify the NPC and affected data subjects within 72 hours of discovering a notifiable breach, as required by NPC Circular 16-03.

The 77hub Platform uses cookies and similar tracking technologies to enhance functionality, maintain session state, and collect usage analytics. Cookies are small text files stored on your device by your browser.

The following categories of cookies are used on the 77hub Platform:

• Strictly necessary cookies: Required for the Platform to function. These maintain your login session, remember your language preference, and enable secure transactions. These cannot be disabled without affecting Platform functionality.
• Performance and analytics cookies: Collect anonymised data about how visitors use the Platform — pages visited, time spent, errors encountered — to help 77hub improve performance and user experience.
• Functional cookies: Remember your preferences and settings (such as game lobby layout and notification preferences) to personalise your experience across sessions.

77hub does not use third-party advertising cookies or cross-site tracking technologies that share your data with commercial advertisers. All analytics cookies used by 77hub collect data in an anonymised or pseudonymised form wherever technically feasible.

You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of parts of the 77hub Platform. Instructions for managing cookies are available in the help section of your browser.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 77hub. These rights may be exercised by contacting our Data Protection Officer at the details in Section 15.

The 77hub Platform is strictly intended for persons aged 21 years and above, as mandated by PAGCOR. 77hub does not knowingly collect or process personal data from any person under the age of 21.

Mandatory age verification is conducted during the KYC process using government-issued Philippine identification documents. Any account identified as belonging to a person under 21 will be immediately suspended, all associated data will be isolated, any funds held will be frozen, and the matter will be reported to PAGCOR in accordance with applicable regulatory obligations.

If you believe that a minor has circumvented our age verification controls and registered a 77hub account, please contact our Data Protection Officer immediately at the contact details in Section 15 so that we may take appropriate action without delay.

Certain 77hub service providers and technology partners may be located outside the Philippines. Where personal data is transferred to a country other than the Philippines, 77hub ensures that such transfers comply with Section 21 of the Data Privacy Act and the relevant NPC guidelines on cross-border data transfers.

Safeguards applied to cross-border transfers include:

• Data Processing Agreements (DPAs) with all Personal Information Processors that include standard contractual clauses aligned with NPC requirements;
• Transfer only to jurisdictions with an adequate level of data protection, or where appropriate contractual safeguards are in place; and
• Limitation of transferred data to the minimum necessary for the specific processing purpose.

No cross-border transfer of 77hub player data occurs for commercial purposes or without a documented lawful basis. You may request information about specific cross-border transfers affecting your data by contacting the DPO.

77hub reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, NPC guidance, PAGCOR regulatory requirements, or 77hub's operational practices. All changes will be published on this page with an updated "Last Updated" date.

Where changes are material — meaning they significantly affect how your personal data is processed or your rights as a data subject — 77hub will notify registered players via their registered email address at least seven (7) days before the changes take effect.

Your continued use of the 77hub Platform after the effective date of a revised Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. We encourage you to review this Policy periodically. The version currently displayed on this page is always the operative version.

For all privacy-related enquiries, data subject access requests, complaints, or questions about this Privacy Policy, please contact the 77hub Data Protection Officer:

Please include "Privacy Request" or "Data Subject Request" in the subject line of your email, along with your full registered name and email address, so we can locate and action your request without delay.

If you are unsatisfied with 77hub's response to your privacy request or complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines through its official complaint channels. 77hub fully cooperates with all NPC processes and investigations.